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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Categories

Billing (3)
General questions about invoicing, billing, etc.
Domain Names (3)
Find answers to your questions about our domain name services.
Google Apps (4)
Find information here if you had us setup Google Apps for your domain.
Hosting (18)
We have answered the most common questions regardnig hosting here.
Printing (1)
Learn more about our printing services and process.

Most Popular Articles

How often are backups performed?
Shared servers are backed-up once a week on...
Views: 438
I purchased my domain name from Ideamesh. How do I log into that account?
Login to your control panel by going to...
Views: 391
What do I put in my email client for incoming and outgoing mail server?
For both the incoming and outgoing mail server...
Views: 365
What is the difference between parked, addon, and subdomains?
A parked domain simply points to your existing...
Views: 364
Can I test the speed of your servers?
You can test our servers at...
Views: 336

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Announcements

All hosting plans have been upgraded! — Great news! We have upgraded our hosting plans once again.  All existing customer accounts have been upgraded successfully and you should see the new quotas in place immediately. Thanks again to your continuued business! More »
All new domain name registrations now with free privacy protection! (except .us) — All new domain name registrations now with free privacy protection! (except for .US) Existing customers will be transferred over to the new system as their domain names come up for renewal, or can request to renew... More »
Updates to the Terms of Service — We have updated our Terms of Service. Please see section 13a, 13b, and 13c regarding our updated Domain Registration policies. Click here to view our Terms of Service More »
New site redesign — We have just launched our new site design and to make your visit with us a more friendly experience.  We're also working on updating  our knowledgebase to help you with commonly asked questions about our various services. Be sure to check out our blog which... More »
We now accept Visa, Mastercard and Discover! — We now officially accept Visa, Mastercard, or Discover credit cards as forms of payment for any of the services we provide.  Transactions on your credit card will appear as IDEAMESH INC More »
Increased the bandwidth and harddrive space for all hosting customers — Our deals just keep getting better. Starting today all of our hosting plans have been upgraded to include even more bandwidth and harddrive space!  Existing customers have their plans upgraded automatically.  As... More »
Ideamesh adds Enom domains and SSL certificates to it's catalog of products — Ideamesh is proud to bring you low priced domain names from Enom.  We have added an extensive list of Top Level Domains from Enom as well as a catalog of SSL certificates including a RapidSSL certificate at only... More »
Ideamesh upgrades all hosting accounts to include cPanel access! — We have provided all of our hosting customers with a new control panel interface for their hosting account called cPanel.  This software will allow you to have fine tune control of all aspects of your hosting account. A... More »